Explainability: “The ability to make something understandable, especially by clarifying how decisions or outcomes are generated.” The situation - your GenAI chatbot provides an answer that seems off-base. Without understanding…
Running a MSP practice is hard work. Keeping customer satisfaction is critical – and it starts with excelling at service desk. Every interaction is an opportunity to move the needle…
I'm excited to announce my upcoming presentation at the "Supercharge Staff Productivity with Practical AI Solutions" event, hosted by Capital Bank. The event will be held Tuesday, June 25th, 11:30am,…
Gaithersburg, Maryland – June 3, 2024 – xop.ai, a pioneer in AI and automation solutions, is proud to announce that it has been named "Technology Startup of the Year" 2024…
I often get asked for recommendations on what equipment to buy for a home office setup. It's important to remember that the actual computer is just one part of the…
Businesses are eager to leverage chatbots to automate tasks and enhance customer interactions. Two prominent solutions vying for attention are Copilot 365 Studio and xop.ai bot. While both utilize AI,…
I hope you enjoy this quick 5-minute article that concludes with our 5 Key Takeaways at the end. Need assistance launching and leading an AI Tool Team? Send Matt an…
Artificial Intelligence (AI) has emerged as a cornerstone of innovation and efficiency. For CEOs and COOs, the challenge is no longer about deciding whether to adopt AI but how to…
🌟 Exciting Announcement: Join Matt from xop.ai at the ASAE AI Summit! 🌟🗓️ Save the Date: January 30 & 31🚀 Delighted to invite all my followers to the innovative ASAE…
Imagine being in the early 20th century, just as Henry Ford was introducing the assembly line. Or picture yourself in the late 90s when e-commerce was beginning to shape the…
Common sense, affordable and secure AI, running against only your datasets. xop.ai partners with you to 1) Make your people more efficient and productive, and 2) to automate workflows that…
Insights from xop.ai - August 2023 August has been a month of insightful explorations at xop.ai. From revolutionary AI-driven solutions to strategies for mitigating talent loss, our latest blog posts…
Prefer to watch a 3 minute – AI animated video summary of this article? Click here. Integrating new employees is a pivotal event for growing organizations. Yet, behind the scenes,…
The world of automation has seen monumental growth, and at the forefront is Microsoft Power Automate. With its user-friendly interface and robust capabilities, it offers countless ways to streamline tasks…
In today's rapidly advancing technological landscape, generative AI stands out as a transformative tool, particularly in the realm of customer service. With the increasing demands for swift and accurate support,…
Every organization values its high performers—those indispensable individuals always at the ready. CEO’s and COO’s often ponder, “What if Jody left?” If a top performer departs without leaving documented processes,…
