ConnectWise Evolve Peer Group — Q2

April 27 – May 1 • Marriott Magnificent Mile, Chicago — Come see a live demo of Auto Client Documentation, the first AI that detects missing docs and drafts them inside IT Glue.

AI for MSPs — ConnectWise, Autotask, HaloPSA & ServiceNow

The AI platform built by MSPs, for MSPs. Automate ticket triage and documentation, capture revenue leakage, and give engineers 2+ hours back per day — natively inside the PSA you already use.

From Gut Feeling to Complete Visibility

Every helpdesk interaction captures intelligence—automatically.

I'm an Engineer - Tools that make my job easier
I'm a Manager / Leader - Insights that drive decisions
Response Time
Resolution Time
Technical Skills
Follow-up Quality
Customer Sentiment
Escalation Signals
Communication Clarity
Documentation Quality
Response Time
Resolution Time
Technical Skills
Follow-up Quality
Customer Sentiment
Escalation Signals
Communication Clarity
Documentation Quality

This Changes Everything

See the transformation in action

Before

Finding out clients are unhappy when they cancel

After

Seeing warning signs 2 weeks before sentiment turns

Let AI Handle the Heavy Lifting

While our AI bots work around the clock answering calls, processing emails, searching knowledge bases, and chatting with users — your team focuses on what matters most.

Voice AI answers and triages calls 24/7
Email agents process and route tickets automatically
Knowledge bots find answers in seconds
Chat assistants deflect 30%+ of L1 tickets
AI bots working while you relax
How Intelligence Flows - Every interaction builds the picture