Resources Hub

Resources on our AI solutions for MSPs & the organizations they serve.

GUIDED DEMO

Aura Insights: Your IT Service Desk's new best friend.

Aura AI identifies tickets requiring escalations, summarizes tickets, suggests next steps for engineers, tracks time entries, and helps communicate with end users.

See it in action!

Matt & Manish - AI Automation for MSPs

Quick topic based episodes & learnings for MSP Executives

Episode 1 - AI for MSPs - The Opportunity

Episode 4 - AI for MSPs - The impact of AI on MRR Price Points

Episode 7 - AI for MSPs - Introducing HR chatbots to MSP community

Episode 2 - AI for MSPs - Gen AI Middleware

Episode 5 - AI for MSPs - Building a Bot From Scratch?

Episode 8 - AI for MSPs - Are MSPs Too Bogged Down with Automation Projects?

Episode 3 - AI for MSPs - How We Partner With MSPs

Episode 6 - AI for MSPs - The Evolution of From AI To Gen AI and Now Agentic AI

Episode 9 - AI for MSPs - Auto Categorizing Ticket Types, Priority Level & Time Entries

Guided Demos

Blog Posts

Participate in the 2025 AI for MSPs Survey!

Are you an MSP navigating the rapidly evolving landscape of...

xop.ai Named Finalist for Emerging Technology Company of the Year at the 2025 ICON Awards!

We’re thrilled to announce that xop.ai has been selected as...

GenAI for MSPs – Channel Futures Webinar

Join Matt Ruck and Manish Sharma as they are interviewed...

Build Versus Buy – You Need an AI Product Not a Platform

In today’s rapidly evolving technological landscape, businesses are increasingly recognizing...

“Explainability” in GenAI: What does it mean?

Explainability: “The ability to make something understandable, especially by clarifying...

The Importance of AI in the MSP Landscape

As the technology landscape rapidly evolves, the role of Managed...