Join Matt Ruck and Manish Sharma as they are interviewed by Craig Galbraith, Editorial Director at Informa TechTarget, on the state of GenAI in the MSP Community. We discuss topics such as:
- How integrating chatbots and knowledge management systems can help your MSP business with more seamless interactions, faster ticket resolutions, and greater engineer productivity.
- Your first – or next – step toward monetizing AI.
- The channel’s outlook for artificial intelligence in 2025.
- How GenAI end user self-service will reduce 30% of incoming tickets.
- How GenAI can reduce engineer time to resolution (TTR) by 50%.
Watch our webinar here – https://xop.ai/webinar-register-msp-ai-partnership/
