AI and MSPs – It’s no longer “optional”
Introduction Artificial intelligence is no longer an emerging concept; it is a present and growing force that is rapidly transforming the IT services landscape. Across every critical area — from…
Participate in the 2025 AI for MSPs Survey!
Are you an MSP navigating the rapidly evolving landscape of artificial intelligence? Do you want to understand how your peers are leveraging AI, and gain insights into the future of…
xop.ai Named Finalist for Emerging Technology Company of the Year at the 2025 ICON Awards!
We're thrilled to announce that xop.ai has been selected as a finalist for the prestigious Emerging Technology Company of the Year award at the Maryland Technology Council's 2025 ICON Awards!…
GenAI for MSPs – Channel Futures Webinar
Join Matt Ruck and Manish Sharma as they are interviewed by Craig Galbraith, Editorial Director at Informa TechTarget, on the state of GenAI in the MSP Community. We discuss topics…
“Explainability” in GenAI: What does it mean?
Explainability: “The ability to make something understandable, especially by clarifying how decisions or outcomes are generated.” The situation - your GenAI chatbot provides an answer that seems off-base. Without understanding…
Attention MSPs – Announcing AI infused service desk ticket analysis. Escalate issues before you receive user complaints.
Running a MSP practice is hard work. Keeping customer satisfaction is critical – and it starts with excelling at service desk. Every interaction is an opportunity to move the needle…
Matt Ruck to speak at Capital Bank, non-profit lunch and learn “Supercharge Staff Productivity with Practical AI Solutions”.
I'm excited to announce my upcoming presentation at the "Supercharge Staff Productivity with Practical AI Solutions" event, hosted by Capital Bank. The event will be held Tuesday, June 25th, 11:30am,…
xop.ai named “Technology Startup of the Year” 2024 by SCORE
Gaithersburg, Maryland – June 3, 2024 – xop.ai, a pioneer in AI and automation solutions, is proud to announce that it has been named "Technology Startup of the Year" 2024…
What do the IT pro’s use? Here is my technology setup.
I often get asked for recommendations on what equipment to buy for a home office setup. It's important to remember that the actual computer is just one part of the…
Build or Buy – Copilot 365 Studio vs. xop.ai chatbots
Businesses are eager to leverage chatbots to automate tasks and enhance customer interactions. Two prominent solutions vying for attention are Copilot 365 Studio and xop.ai bot. While both utilize AI,…
Form an “AI Beta Test Team today”
I hope you enjoy this quick 5-minute article that concludes with our 5 Key Takeaways at the end. Need assistance launching and leading an AI Tool Team? Send Matt an…
Why CEOs and COOs Need to Lead with Thoughtful AI Integration
Artificial Intelligence (AI) has emerged as a cornerstone of innovation and efficiency. For CEOs and COOs, the challenge is no longer about deciding whether to adopt AI but how to…
See the xop.ai GenAI bot @ ASAE AI Summit
🌟 Exciting Announcement: Join Matt from xop.ai at the ASAE AI Summit! 🌟🗓️ Save the Date: January 30 & 31🚀 Delighted to invite all my followers to the innovative ASAE…
Innovation Waits for No One: Take Action Today – Automation & AI
Imagine being in the early 20th century, just as Henry Ford was introducing the assembly line. Or picture yourself in the late 90s when e-commerce was beginning to shape the…
xop.ai launches online ROI calculator
Common sense, affordable and secure AI, running against only your datasets. xop.ai partners with you to 1) Make your people more efficient and productive, and 2) to automate workflows that…
Your August AI & Automation Summary
Insights from xop.ai - August 2023 August has been a month of insightful explorations at xop.ai. From revolutionary AI-driven solutions to strategies for mitigating talent loss, our latest blog posts…
