Resolve common issues instantly without creating tickets
Decrease phone queue load with 24/7 AI assistance
No wait times - immediate answers to client questions
Fully branded as your MSP's solution
Auto-generates tickets with proper subject, detailed description, and smart prioritization
Engineers post updates, clients see real-time progress
Direct communication channel within existing tickets
Clients check ticket status without calling
The chatbot learns and understands each client's specific technology environment, providing accurate, contextual support based on their unique setup, applications, and configurations.
Hardware Configs
Software Stack
Custom Apps
Procedures
Deploy a white-labeled Microsoft Teams chatbot that becomes your clients' first line of support. Available 24/7, it understands their specific environment and can resolve common issues instantly.
The chatbot seamlessly integrates with ConnectWise Manage, creating tickets when needed with full context, proper categorization, and intelligent prioritization - all while maintaining your MSP's branding.
Native Teams app for seamless user experience
Your logo, colors, and messaging throughout
Always-on support even outside business hours
Communicate in your clients' preferred languages
Track deflection rates and common issues
Improves responses based on interactions
Deploy once, benefit forever
Ticket Deflection Rate
Reduction in Phone Calls
Support Availability
Transform client experience while reducing your support workload and creating new revenue streams