Complete AI-Powered Engineering Assistant with Integrated Voice, Email, and Search Capabilities
The only MSP platform that combines Enterprise Search, Voice AI, Email Agents, and Teams Chatbots into one seamless ConnectWise overlay experience
Engineer App v4 brings together all your AI tools into one powerful platform
Search across IT Glue, SharePoint, historical tickets, and documentation with environment-specific context
Voice AI assists with call handling, documentation, and ticket creation from phone conversations
AI processes incoming emails, categorizes tickets, and suggests responses based on context
Seamless integration with MSP-branded Teams chatbots for end-user deflection
See how Voice AI, Email Agents, Enterprise Search, and Teams Chatbots create a unified experience
Via phone (Voice AI), email (Email Agent), or Teams (Chatbot)
Multi-channel ingestion with full context capture
Enterprise Search finds relevant docs, configs, and past resolutions
Environment-specific training on client systems
AI suggests solutions, auto-fills time entries, provides context
Intelligent overlay within ConnectWise interface
System learns from successful resolutions for future improvements
Continuous learning and optimization
Real results from MSPs using the complete integrated platform
Everything included - no separate charges for Voice AI, Email Agents, or Enterprise Search
Built for MSPs who demand enterprise-grade AI with complete integration
AI trained on your client's specific configurations, not generic knowledge bases
SOC2 Type 2, ISO 27001, HIPAA, and GDPR compliant with zero data exfiltration
Deep API integration with both cloud and on-premises ConnectWise environments
Join thousands of MSP engineers who are saving 2.5 hours daily with our complete AI platform