End User Teams Chatbot

Eliminate 30%+ of Level 1 tickets with AI-powered end user support trained on their specific environment and application stack.

Dramatically reduce phone calls, email tickets, and helpdesk queue volume while providing instant 24/7 support under your brand.

ROI Reality Check

If your MSP handles 1,000 Level 1 tickets monthly at 45 minutes average resolution time, deflecting just 30% saves 22.5 hours weekly of engineering time.

Available Now

Measurable Impact

30%+
Level 1 Ticket Reduction
75%
Phone Call Deflection
60%
Email Volume Reduction
$180K
Annual Engineering Savings

Trained on Their Environment

Unlike generic chatbots, we train on your client's specific data, applications, and proven solutions for maximum deflection effectiveness.

Client Documentation

Trained on client-specific knowledge bases, procedures, and policies

Application Stack

Deep knowledge of client's specific software, integrations, and workflows

Historical Tickets

Learns from previous resolutions to provide better responses over time

MSP Best Practices

Incorporates your MSP's proven troubleshooting methodologies

Complete Solution Architecture

Level 1 Ticket Elimination

What Gets Deflected

Password reset requests and account lockouts
Software installation and basic troubleshooting
Network connectivity and printer issues
Application-specific how-to questions
Policy and procedure inquiries

ROI Calculation

Monthly Level 1 tickets:1,000
Average resolution time:45 minutes
30% deflection rate:300 tickets
Monthly time savings:225 hours

Eliminate 30%+ of Your Level 1 Tickets

Ready to dramatically reduce helpdesk volume while improving client satisfaction? Let's discuss your specific environment and ROI potential.

30%+
Ticket Deflection
225
Hours Saved Monthly
$180K
Annual Savings